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A woman kneels in front of a smiling young boy sitting on a toilet, holding his hands and encouraging him. The boy wears a brown shirt and striped shorts. The setting appears supportive and positive.

Ready for toilet training?

Support your child’s next step with simple solutions, expert advice, and confidence-building tools.

Moving from potty to toilet

Building independence

Keeping routines consistent

Shop by stage

Confident toilet use

For children getting used to the toilet and building confidence independently.

Products

Why

Max 3-in-1 bridges both potty and toilet stages, so parents don’t panic-buy something new mid-process.

Shop confidence-building solutions

Toilet training checklist

Is your child ready to start toilet training?

Check off each sign of readiness as you notice them in your child.

Common toilet training challenges (and how to handle them)

Moving from potty to toilet is a big step. It’s completely normal to face a few bumps along the way. Here are some of the most common challenges parents experience during toilet training, with simple ways to manage them.

Fear of the toilet

What it looks like:

Your child refuses to sit on the toilet or seems anxious about using it.

Why it happens:

The toilet can feel big, noisy, and unfamiliar compared to a potty.

What can help:

  • Use a toilet seat reducer so they feel secure
  • Let them watch you or an older sibling use the toilet
  • Introduce it gradually, sitting fully clothed at first
  • Keep the environment calm and pressure-free
Reluctance to leave the potty

What it looks like:

Your child prefers the potty and resists switching to the toilet.

Why it happens:

They’re comfortable with what they know and may not see a reason to change.

What can help:

  • Keep both options available during the transition
  • Try the toilet at consistent times (e.g. before bath or bed)
  • Celebrate small wins without forcing the switch
  • Use familiar routines to build confidence
Accidents during the transition

What it looks like:

More frequent accidents after starting toilet use.

Why it happens:

It’s a new skill, and coordination and timing take practice.

What can help:

  • Stay calm and reassuring
  • Avoid punishment or pressure
  • Keep spare clothes easily accessible
  • Gently remind them to try regularly
Fear of flushing or noise

What it looks like:

Your child avoids flushing or gets upset by the sound.

Why it happens:

The noise and sudden movement can feel overwhelming.

What can help:

  • Let them leave the room before flushing
  • Flush after they’re comfortable
  • Turn it into a predictable part of the routine
  • Show them how it works in a calm way
Public toilet anxiety

What it looks like:

Refusing to use toilets when out of the house.

Why it happens:

Public toilets can feel unfamiliar, loud, and less private.

What can help:

  • Bring a portable toilet seat or potty option
  • Prepare them in advance for where you’re going
  • Choose quieter facilities when possible
  • Keep a consistent routine when out
Regression after progress

What it looks like:

Your child suddenly starts having accidents again after doing well.

Why it happens:

Changes like starting nursery, travel, or routine shifts can affect confidence.

What can help:

  • Go back to basics temporarily
  • Keep routines predictable
  • Offer reassurance rather than pressure
  • Give them time to rebuild confidence
Holding it in (especially poo)

What it looks like:

Your child avoids going to the toilet or holds it in.

Why it happens:

They may feel unsure, uncomfortable, or anxious about using the toilet.

What can help:

  • Encourage relaxed, regular toilet sits
  • Avoid rushing or forcing
  • Watch for signs they need to go
  • Seek advice if it continues or causes discomfort
Night-time vs daytime confusion

What it looks like:

They’re confident during the day but still need nappies at night.

Why it happens:

Night-time dryness develops separately and often later.

What can help:

  • Treat daytime and night-time training as separate stages
  • Use waterproof bedding and plan ahead
  • Avoid pressure around night-time dryness
  • Focus on building confidence during the day first